PhoneTrust ExchangePhoneTrust Exchange

Simple, transparent pricing

Pay only when a deal closes. No hidden fees, no monthly charges for individual buyers and sellers. Volume sellers get predictable economics with Refurbisher Pro.

Buyer/Seller Basic

Free

For casual individuals buying or selling a phone.

  • Up to 3 active listings
  • Standard escrow checkout
  • Tracked shipping
  • Guided buyer inspection
  • In-app messaging
Most popular

Standard Transaction

8%of sale price

Most peer-to-peer trades. Includes escrow and tracked shipping.

  • Everything in Basic
  • Escrow-protected payment
  • $1.50 escrow processing fee/order
  • Tracked shipping requirement
  • Evidence-first dispute handling

Verified+

10%of sale price

High-trust listings with IMEI status and battery-health verification.

  • Everything in Standard
  • IMEI status verification badge
  • Battery-health verification
  • $3.50 verification fee/order
  • Higher buyer confidence

Refurbisher Pro

$99/month

For repair shops and frequent resellers who need volume and tools.

  • 50 active listings
  • Bulk listing tools
  • Standard 8% take-rate
  • Priority support
  • Analytics dashboard

Additional fees

Escrow processing

Per completed transaction

$1.50/order

IMEI + battery verification

Verified+ listings only

$3.50/order

Photo-review escalation

When manual review is needed

$1.00/review

Dispute admin fee

Charged to the losing party

$9.00

Shipping label

Or 3% label markup

$0.75/label

Feature comparison

FeatureBasicStandardVerified+Pro
Active listings33350
Escrow checkout
Tracked shipping
IMEI verification badge
Battery-health verification
Bulk listing tools
Priority support
Take-rate8%10%8%

Frequently asked questions

When am I charged the take-rate fee?

The take-rate percentage is deducted from the seller's payout when the transaction completes — meaning when the buyer accepts the phone after inspection, or when the acceptance window closes without a dispute.

What does the escrow processing fee cover?

The $1.50 per-order escrow fee covers the cost of securely holding funds, processing the release to the seller, and maintaining the escrow infrastructure. It applies to both Standard and Verified+ transactions.

How does the verification badge work?

When a seller opts into Verified+ listing, we run an IMEI status check and battery-health verification. If the device passes, the listing receives a visible verification badge that signals higher trust to buyers.

Can I upgrade from Basic to Refurbisher Pro?

Yes. You can upgrade at any time. Your existing listings will carry over, and you'll immediately get access to bulk tools and the higher listing limit.

What happens if there's a dispute?

Disputes are handled with an evidence-first process. Both buyer and seller submit the same types of evidence (photos, timestamps, tracking info), and our team reviews the case. The $9.00 dispute admin fee is charged to the party whose claim doesn't hold up.

Is shipping included in the pricing?

Shipping labels are available through the platform at $0.75 per label (or a 3% markup). Tracked shipping is required for all escrowed transactions to ensure delivery verification.

Start trading with confidence

Create your free account and list your first device. No monthly fees for individual buyers and sellers.